Gas stations serve as essential stops for drivers across Atlanta, but they are also frequent locations for violent crimes, robberies, and assaults. Customers expect to fill their tanks, purchase items, and leave safely. Unfortunately, when business owners fail to implement adequate security measures, patrons are vulnerable to serious harm.

If you or a loved one has been injured due to unsafe conditions at a gas station, you may have legal options. Georgia law holds property owners accountable when their negligence contributes to preventable harm. Here, our personal injury attorneys at Ashby Thelen Lowry explain why understanding business owners’ steps to protect customers can help determine liability.

Negligent Security

Why Gas Stations Are High-Risk Locations

Gas stations are common targets for crime due to several factors, including:

  • 24-Hour Operations – Many remain open late at night when fewer witnesses are present, increasing the risk of criminal activity.
  • Isolated Locations – Some stations are located in areas with limited law enforcement presence, making them more vulnerable to security threats.
  • Easy Access to Cash – Convenience stores and fuel stations often handle large amounts of cash, making them appealing targets for robbery.
  • Frequent Foot Traffic – With a constant flow of customers, criminals can blend in easily before committing a crime.

Due to these risks, business owners are responsible for implementing reasonable security measures to deter criminal activity and protect their patrons.

Business Owner’s Duty to Provide Adequate Security

Under Georgia premises liability law, gas station owners must take reasonable steps to ensure customer safety. Failing to implement protective measures may be considered negligence when a crime is foreseeable in a particular area.

Some of the basic precautions gas station owners should take include:

  • Adequate Lighting – Poorly lit parking areas, fuel pump stations, and store entrances increase the likelihood of criminal activity. Well-lit areas improve visibility and deter wrongdoing.
  • Surveillance Cameras – Security cameras should be installed strategically and adequately maintained to monitor activity and provide evidence if an incident occurs.
  • On-Site Security Personnel – In high-crime areas, hiring security guards can help prevent violent encounters and provide immediate response if an issue arises.
  • Functioning Door Locks and Windows – Convenience stores should have working locks and reinforced windows to prevent unauthorized entry, especially during late hours.
  • Clear Visibility – Station layouts should be designed so that employees have a clear view of the parking lot and fuel pumps, allowing them to monitor activity and alert authorities if needed.
  • Emergency Communication Systems – Business owners should ensure employees can access panic buttons or other emergency alert systems to contact law enforcement quickly when necessary.

When Business Owners Fail to Protect Customers

When a gas station operator neglects to provide adequate security and a customer is harmed, the business may be held responsible.

Victims may have grounds to pursue compensation for:

  • Medical expenses.
  • Lost wages.
  • Emotional trauma.
  • Pain and suffering.

At Ashby Thelen Lowry, we fight for those harmed due to negligent security at businesses across Georgia. If you or a loved one has suffered injuries at an unsafe gas station, contact us today for a free consultation. We may be able to help you seek justice and hold negligent business owners accountable.

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